How Do I Join A Zoom Class?
Find the class you want to attend and click book, a confirmation email will be sent to you with the class joining details and link, you will also receive another follow up email with the joining details one hour before the class starts.
Do I Need To Have A Zoom Account To Join A Class?
You will only need a Zoom account if you want to host your own meetings. So, if you intend to join as a participant only you do not need an account.
Where Can I Find The Zoom Join Details?
When you purchase a class ticket the Zoom joining details will be emailed to you. Please check your inbox for the class joining details and link which you need to click to join the class meeting.
Do I Need Different Joining Details For The Same Class Every Week?
No, the joining details for recurring class meetings will be the same. So, if you are doing the same class weekly you can use the same joining details you have already used. However, you will need to purchase a new class ticket first.
Why Cant I Hear Any Audio?
Please make sure you have selected join with computer audio when you are prompted before joining the meeting. Audio can also be muted and unmuted within the Zoom meeting by going down to the microphone icon on the bottom left of your screen. Also, make sure your audio volume is turned up on your computer or device.
How Do I Pay For A Class?
Select the class you want to attend and purchase a ticket.
Is It Safe To Pay By Card, Should I Be Worried?
Not at all, card payments are taken through a secure payment gateway and all card details are encrypted and never shared anywhere.
If I cant make my class can I transfer it to the following week?
Yes, of course please let us know and we will be happy to change your booking.